Live In Flow Retreats Terms & Conditions
BOOKINGS All bookings must be made via our website www.liveinflow.co
PAYMENT POLICY Payment must be received by us in full, prior to the retreat start date. If the payment has not been received by us prior to the retreat start date, the cancellation policy will apply.
CANCELLATION POLICY Due to our need to commit to accommodation and other arrangements in advance, refunds will not be issued for cancellation. If you are able to find a replacement to take your place, we will happily transfer your ticket to them. Transfers must be advised and completed no later than 2 weeks prior to the retreat start date. We highly recommend taking out travel insurance to cover yourself for any cancellations.
*If you have purchased your ticket using the exclusively discounted pricing for returning retreat attendees only, please note that in the event you need to transfer your ticket due to cancellation (within the time frames specified above), the price difference between the full price retreat ticket and the discounted amount paid by you will need to be received by us in full prior to us accepting the ticket transfer. Please always contact us first so we can help with the facilitation of the payment amount required before arranging your transfer.
CANCELLATION BY US In the very unlikely event that a retreat is changed or canceled by us, we will offer you the opportunity to transfer to a future retreat or refund you in full any amount that has been paid to us for the changed or canceled retreat.
COV19: If for any unforeseen circumstances we can not go ahead with the retreat due to COV19, you will have two options available: 1) Simply transfer your ticket to a later date in the year free of charge. 2) Have a full refund minus $150 AUD processing fees.
If the change or cancellation is due to force major (i.e. political unrest, war or threat of war, riots, civil strife, closure of airports or ports, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic health risk, Acts of God, adverse weather or other similar events beyond the control of Live In Flow Retreats, there will be no refunds given. Please ensure your travel insurance policy covers you for any cancellations.
TRAVEL ARRANGEMENTS All travel arrangements including Passports, VISAS and other required travel documentation, including travel insurance, are the responsibility of the participant. Any fines, penalties, payments or expenditure incurred as a result of such documents not meeting the requirements of travel authorities will be the participants’ responsibility. Any non-attendance at the retreat due to insufficient travel arrangements will be treated as a cancellation and our cancellation policy will apply.
TRAVEL INSURANCE We strongly recommend you take out a comprehensive level of travel insurance for cancellation, personal injury, death, medical expenses, repatriation expenses and evacuation expenses before you travel. We recommend that your insurance covers cancellation, personal liability and loss of personal property. Please check that your insurance covers all of the activities you are going to be participating in. Some policies exclude certain adventure activities.
We cannot be held responsible for your failure to take out appropriate insurance. You also agree to indemnify us against all third-party claims, actions, damages and remedies which may be brought against us in respect to your participation in the Retreat.
YOUR HEALTH We will send you forms to advise us of any mental or physical health conditions and dietary requirements prior to the start date of the retreat. Please ensure you disclose all information to us if you have any health conditions and/or dietary requirements that may be affected by the activities offered on our retreats.
We ask that you be mindful at all times of your own body’s capability during the retreat and adjust your participation accordingly.
If you are concerned about your health, please see a doctor prior to making your booking to check that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that you may choose to do whilst on the retreat.
It is the responsibility of each participant to research and obtain any required vaccinations/immunisations for our international retreats.
PHOTOGRAPHS/VIDEO FOOTAGE At various times throughout the retreat we may take photographs and/or video footage. We may use these images/video footage on our social media, website or other marketing material. Participants are deemed to have given consent to using these images and recordings as stated. If you have any concerns regarding this, please advise us prior to making your booking.
ACKNOWLEDGEMENT & ACCEPTANCE
By proceeding with your booking, you acknowledge and accept the following:
I have read the above Terms and Conditions and understand the information pertaining to the Retreat. I am aware I must be covered by my own travel insurance appropriate to the activity in order to participate in this Retreat and will not hold Live In Flow responsible.